AI meeting notes for small businesses
Keep the customer context, decisions, and follow-ups from a busy week of calls. Runa takes meeting notes on Mac and Windows without sending a bot into the room.
A normal week, kept together
Customer calls on Tuesday. A decision on Friday.
Small teams do not have someone dedicated to meeting admin. The same founder might run discovery, sell the product, and check in with the team. Runa keeps those conversations available when the work connects.
Capture the conversation
Start Runa on your Mac or Windows computer. Capture microphone and computer audio for online calls, or your microphone for an in-person conversation. Tell participants you are taking AI-assisted notes.
Review the useful parts
Read the notes and action items. Check names, numbers, decisions, and commitments against the transcript before sharing. Add your own context while it is still fresh.
Carry the context forward
Ask about previous conversations before the next call. Use shared tabs for team context and keep sensitive work Private. Draft a follow-up, review it, and send the version you stand behind.
From calls to a weekly review
A repeatable way to close the week.
Review the decisions, customer evidence, and unfinished commitments from the week. Link each important claim to its source meeting. Then choose the three next actions that deserve Monday's attention.
How to choose the best AI notetaker for your team
Use one customer call and one internal meeting to compare tools. Write down the decisions and commitments yourself after each call. A week later, check whether you can recover the same facts and their sources.
Your real calls
Try a customer call and an internal meeting. Check whether the notes capture the actual decisions and whether an action item is a real commitment.
Your audio setup
Test the microphone, system-audio permissions, headset, and meeting app you normally use. A clear source matters more than a polished demo.
The handoff
Can a teammate understand the next step without attending the call? Review sharing permissions before passing notes along.
Finding the context a week later
Ask which customer raised a concern, what your team decided, and what is still open. Check the answer against the original conversation. A useful answer should let you inspect the source, especially when several calls cover the same topic.
The cost for your workload
Runa Basic includes 10 AI meeting notes per month. Pro is $55 per user monthly, or $550 per user annually ($45.83 per month). Choose around actual usage.
Frequently asked questions
Does Runa send a bot into client meetings?
No. Runa captures audio through its macOS or Windows desktop app. It does not join the participant list as a meeting bot.
Can I use it for customer calls and team meetings?
Yes. Runa produces transcripts, meeting notes, and action items for different conversations. You can use note templates that suit the meeting and ask questions about saved context.
Do I still need to review the notes?
Yes. Check important details before acting on or sharing AI-generated notes. A suggestion is not a decision, and an action item should reflect a commitment someone actually made.